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Heart of the Customer

  • Brewer Family Entrepreneurship Hub 123 West Mountain Street Fayetteville, AR, 72701 United States (map)

Deep empathy for the end user is a meaningful starting place for new innovations and businesses. Learn key techniques for empathizing and interacting with your audience (be they clients, users, patients or customers) that yield valuable insights.

Key Objectives:

Create an open mindset to change and iteration

Understand empathy and why it is important

Practice drawing key insights from an empathy map and customer discovery interviews

Key Competencies:

Growth mindset

Empathy

Data synthesis and analysis

Multiple dates offered, but content will remain the same.

Click Here to register.

Earlier Event: September 24
The Problem with Opioids
Later Event: September 27
Women in STEM